Skip to main navigation.
Call Us: (940) 759-2211 or (800) 962-0296

Be sure to check out our New Technology tab!

Survey of Member Satisfaction

                                                                                                                                                                                       

"Serving Our Members Since 1938"

OUR MISSION

Committed to safely providing reliable energy competitively priced with quality service that exceeds our members' expecations.

SURVEY OF MEMBER SATISFACTION

Your satisfaction is important to us, and we will appreciate your taking a few minutes to answer these questions.

yesno
If you phoned or came to our office concerning electric service, was your request handled in a professional manner?
yesno
Were office representatives courteous?
... professional?
... knowledgeable?
... responsive to your needs?
yesno
Did you receive adequate information and sufficient response to your question?
yesno
If you met with field representatives at your location, were our employees courteous?
... professional?
... knowledgeable?
... responsive to your needs?
yesno
If construction was required, did crews leave the work area clean?
... leave the work area in good condition?
... explain procedures, if asked?
... perform the job in a professional manner?
excellentgoodaveragefairpoor
How do you rate our overall customer service?
Powered by Touchstone Energy Cooperatives Logo